Contact Us — Running 10 Bonuos

How to Reach Us

Primary email: support@running10bonuos.com

Privacy requests: privacy@running10bonuos.com

For general inquiries, press, or partnership ideas, write to the primary email and include a clear subject line (for example, “Press Inquiry” or “Partnership Proposal”).

Service Hours & Target Response Times

• Service hours: Monday–Friday, 9:00–18:00 (local time).
• Acknowledgment: within 24 hours for most messages.
• Resolution: 3–5 business days for standard issues; complex or legal matters may require additional time.

If your message is time-sensitive, note the deadline in the subject line. We queue requests by severity and the order received.

What to Include in Your Message

• Your full name and the best reply-to email address.
• A concise description of the question or issue.
• Any relevant page URLs, timestamps, or reference IDs.
• Screenshots or text excerpts (copied into the email body) that help us reproduce the problem.
• Your preferred outcome (for example, clarification, correction, or account-related help).

Providing these details helps us route your message to the right specialist on the first pass.

Account & Security

If you suspect unauthorized activity, write “Security” in the subject line and include the time of the event, device type, and any messages you received. We will help you review sessions, rotate credentials, and secure linked devices.

Privacy Rights Requests

To exercise privacy rights (access, correction, deletion, objection, portability, or consent withdrawal), email privacy@running10bonuos.com with the subject “Privacy Request”. We will guide you through identity verification and respond within legally required timeframes. For details about how we handle data, see our Privacy Policy.

Responsible Play & Well-Being

If you want help setting limits, taking a cooling-off period, or understanding probability information, contact us and include “Responsible Play” in the subject line. We will provide clear steps and supportive resources.

Report Misuse or Vulnerabilities

To report suspected misuse, policy violations, or security vulnerabilities, send a responsible disclosure email describing the issue, how it can be reproduced, and any potential impact. Avoid sharing sensitive personal data. We appreciate good-faith reports and will acknowledge receipt promptly.

Business & Partnerships

For affiliate, media, or collaboration proposals, outline your goals, audience, and timeline. Include links to prior work where available. We evaluate proposals based on transparency, user value, and long-term fit.

Escalation & Complaints

If you believe a response is incomplete, reply to the same thread with “Escalation” in the subject line and a short summary of what remains unresolved. We will assign a reviewer who was not part of the original handling to provide an independent follow-up.

Important Notices

Running 10 Bonuos provides information for entertainment and educational purposes. For our full disclaimer, visit Running 10 Bonuos. This page does not replace legal notices contained in other sections of the site.